QA for educational software
eLearning software we test
With over 20 years of experience, we know how to ensure the quality of the following educational solutions:
- Learning management systems
- Student assessment platforms
- Proctoring solutions
- Virtual and coding labs
- AI-powered teaching assistants
- Student information systems
- Virtual classrooms
- Software for learning languages
- School administration software
- Web conferencing systems
Our educational software testing expertise
Accessibility testing
We perform accessibility testing in line with WCAG and Section 508 guidelines to ensure that users, regardless of their abilities, can access the learning software and use it to its full capacity. We identify issues with color contrast, keyboard navigation, screen reader compatibility, alternative text descriptions for images or transcripts for audio content, and adjustment of text sizes and font styles. We also can involve users with disabilities to obtain their feedback on diverse barriers they encounter with the software.
Performance testing
We carry out performance testing to detect slow software operation or sudden crashes and help ensure a smooth and reliable learning experience for all users. Throughout performance testing, we focus on critical user journeys (accessing class materials, participating in discussions, taking assessments, etc.) as well as content delivery (streaming video or audio content, file downloads, video conferencing, etc.) and examine whether the software can withstand unexpected traffic spikes and handle peak loads.
Cybersecurity testing
We confirm that the software is resistant to diverse security attacks and help reach compliance with SOC 2 to provide a safe and secure learning environment and avoid potential legal repercussions. We provide penetration testing, vulnerability assessment, static code analysis to identify exploitable weaknesses, find flaws in configuration settings of the software, and identify issues in encryption mechanisms, access controls, and data deletion procedures.
Localization testing
We perform localization testing to help companies make sure that their software is adaptable for different languages and geographic regions. We search for untranslated text elements (instructions, error messages, menus, etc.) and truncations, issues in formatting of dates/numbers/currencies, or inappropriate images or colors for the target culture and make sure that core functionalities of the educational software work correctly in the localized version.
Usability testing
We help companies ensure user-friendliness and engaging learning experiences of their eLearning software. We assess the software from the perspective of both educators and students and verify navigation and interface clarity, and workflow logic, as well as identify unintuitive aspects that can confuse end users.
Functional testing
We make sure the software operates as intended and meets all specified requirements with a full set of functional testing services. We test all features of the educational software to detect defects or unexpected behavior early, when it’s quicker and less costly to fix problems.
Compatibility testing
We help organizations roll out software that functions smoothly across various devices. First, we design a matrix outlining devices, OSs, and browsers the software must be compatible with. Then, we run tests on devices commonly used in educational settings (laptops, tablets, desktops, Chromebooks) to verify functionalities depending on the app type (screen size and resolution, processor, storage, etc.), as well as compatibility with specific hardware (e.g., webcams for video conferencing) and various versions of OSs and browsers.
Compliance testing
We help companies that develop educational solutions ensure adherence to relevant regulations and industry standards to prevent hefty fines, legal repercussions and build trust with end users. To be precise, we verify that sensitive student data (names, grades, and potentially special needs information) is safe by helping comply with GDPR and FERPA regulations that govern data privacy and security.
QA consulting
We help companies build QA processes, lower testing costs, and get a broader perspective on potential issues and best practices. We can cover various aspects of your QA: from optimizing existing processes to getting ready for new initiatives, such as adoption of new methodologies or undergoing digital transformations. These insights prevent common pitfalls and ensure smooth implementation.
Test automation
We introduce test automation to help companies streamline testing processes for educational software, boost test coverage, improve QA accuracy, and enhance software quality. We define the scope, select tools, customize frameworks, prepare test data, develop and run scripts, and provide detailed testing reports. To help clients make a decision about test automation introduction, we can prepare a demo with detailed information on test automation launch and scaling.
What our clients say about us
When educational companies should turn to third-party QA providers
Challenges with implementing test automation
If teams can’t automate time-consuming, repetitive testing activities, they risk experiencing project delays and cost-efficiency issues.
Team scalability issues
An inability to quickly adjust to growing project workload can lead to increased pressure, rushed and ineffective testing, compromised software quality, and even inability to take on new projects.
Lack of domain expertise
Educational testing knowledge gaps can result in inadequate test coverage and defects slipping into the production environment, thus leading to a frustrating user experience and issues with software security and operation.
Large QA expenses
Maintaining a large, full-time internal QA team can be expensive and can impede effective QA cost management compared to cooperating with a third-party QA vendor offering flexible engagement models. These may include on-demand and per-project options.
Problems in the operation of advanced technologies
Educational software leverages AI, AR/VR, IoT, and other cutting-edge tech to automate assessment, personalize learning experiences, create immersive educational environments, and visualize complex concepts in an engaging way. If vital features with these technologies at the core malfunction, user experience will be negatively affected.
A need for specialized testing
Performing accessibility, security, or compliance testing without specific skills and tools offered by a third-party QA provider can make meeting necessary standards complicated and require additional efforts to develop these niche skills by the internal team.
Why a1qa?
Proficiency in advanced testing approaches
We help companies implement continuous, shift-left testing and test automation to detect software issues earlier, ensure a more streamlined delivery of high-priority features to the production environment, and reduce operational costs.
Leading global practices
We align our QA processes and activities with international ISO 9001, 27001, 14001 certifications to consistently meet our clients’ needs, ensure the highest level of data protection, and reduce operational inefficiencies.
Comprehensive testing across SDLC
We analyze companies’ business needs and offer diverse QA services — from the early development stages to pre-release phase — to prevent defects leaking into the production environment and associated costly defect fixing.
Wide experience
We’ve already delivered 50+ projects dedicated to testing educational solutions with complex business logic, so we know exactly what strategies, approaches, and best practices to leverage to ensure failsafe software operation.
Post-project support
We care about our clients even after the conclusion of the project. Thus, we conduct customized QA workshops for their in-house teams to educate them on how to work with the created testing frameworks on their own.
10+ CoEs and R&Ds
We constantly develop and customize proprietary testing solutions powered by AI and other advanced technologies to boost testing efficiency, optimize costs, and help clients attain their business goals faster.