QA in a multi-vendor environment

We integrate into complex QA ecosystems, offer specialized expertise, and manage processes across different vendors to help you deliver high-quality software

Issues companies face while working with different vendors

Insufficient QA process

Various QA providers can use different testing workflows and standards, which can cause problems with test coverage and hinder consistent software quality assurance.

Test documentation gaps

Diverse QA vendors can apply versatile approaches, tools, and levels of detalization while creating test documentation, which can lead to issues with reporting, knowledge transfer, onboarding of new team members, and QA process transparency.

Lack of interaction

Miscommunication between diverse QA vendors, especially those located across different geographies, can result in confusion, delays in performing tasks, and duplicated work.

Increased costs

If multiple QA vendors perform the same activities (e.g. running tests, developing scripts) because of process or communication bottlenecks and charge for them, there are chances clients will face budget overruns.

Test environment coordination issues

If various QA providers can’t agree on managing test environments within a single project, so different problems related to test environment access, alteration of test environment setting, exposure of sensitive data, etc., can arise.

Discrepancies in defect management

If each QA vendor has their own way of working with software issues (format, attachments, etc.), they can face problems with inaccurate reporting, prioritization, seeking causes of issue occurrence, and their mitigation.

Poor software quality

If each QA provider leverages their own testing approach without following a standardized method, chances are high that diverse software products or modules may be of various quality levels.

Cross-vendor dependencies

If the work of one QA provider depends on the outputs of another and the workflows lack efficiency, problems with meeting deadlines can arise, affecting overall productivity.

 a1qa’s expertise in managing QA processes across different providers

We can advocate for a consistent and standardized application of QA processes in a multi-vendor environment and take on communication workflows between all software testing vendors to ensure timely issue detection and software releases.

Our PMO can directly supervise software testing across various QA providers, leveraging all the knowledge and best practices we’ve accumulated as a company over 20+ years. It can establish standardized workflows for all vendors, make sure they all are timely aware of any alterations in scope, requirements, or approaches, and ensure effective distribution of deliverables between vendors to prevent missed deadlines. It can also proactively determine business risks, monitor essential metrics, set up a communication framework for vendors, and ensure consolidated reporting for project stakeholders.

We can dedicate SAFe-certified specialists on Agile and SAFe-driven projects to bring in required expertise and cope with challenges of multi-vendor environments. First, our certified specialists can ensure compliance of QA workflows with Agile approaches, set up cross-functional interaction, implement continuous testing and test automation into CI/CD pipelines, and smoothly ramp up testing teams in case of increased workload. Second, our experts can establish a unified approach across all vendors to cope with dependencies (reliance of one vendor’s QA activity on the completion of another vendor’s task, sharing test environments, documentation distribution for handling QA operations, etc.). They configure consistent QA standards and metrics, introduce PI planning, coordinate activities during vendor syncs, and create dependency matrices that capture interrelationships between QA vendors.

We can deliver tailored, hands-on training sessions and workshops on the trickiest aspects of QA (e.g. CI/CD, Agile/DevOps, testing in multi-cloud, AI-driven test automation) for other vendors based on their specific role in the project. This initiative can help them streamline workflows, enhance technical or domain-specific knowledge, and align with compliance regulations.

Our QA managers can organize and conduct special meetings after important project events (e.g. releases) with vendors to analyze accomplished activities, discuss what could be done in a more effective way, and optimize required processes for the future. In addition, we can establish feedback loops to continuously enhance workflows.

Our PMO can directly supervise software testing across various QA providers, leveraging all the knowledge and best practices we’ve accumulated as a company over 20+ years. It can establish standardized workflows for all vendors, make sure they all are timely aware of any alterations in scope, requirements, or approaches, and ensure effective distribution of deliverables between vendors to prevent missed deadlines. It can also proactively determine business risks, monitor essential metrics, set up a communication framework for vendors, and ensure consolidated reporting for project stakeholders.

Ensure high QA efficiency in a multi-vendor environment.

How clients rate us

The results of our decade-long collaboration have so far surpassed our expectations — the a1qa professionals allowed us to refine software quality within strict timelines while reducing operational costs and accelerating time to market. We were also impressed by their proactive communication, adaptability, and problem-solving abilities.

Delivery Director at a digital business consulting and technology solutions company

From the outset, a1qa seamlessly integrated into our internal workflows, maintaining proactive and open lines of communication throughout the collaboration. Their flexibility and proactivity were outstanding, consistently offering invaluable insights and suggestions to improve our processes. The transparency of their QA practices, combined with their impressive technical expertise, set them apart from other providers.

Co-Founder & Director at a software development company

Our managerial and testing experience spans across a wide range of industries

IT and software development

Telecommunications

eHealth

eCommerce

Banking and finances

Insurance

Real estate

eLearning

Media and entertainment

Automotive and logistics

Oil and gas

Gaming

Why a1qa?

20+ years in QA

We provide a comprehensive set of testing services in one place, helping global clients, including Fortune 500 companies, deliver failsafe software highly rated by end users.

1,500+ projects

We’ve already successfully delivered 1500 projects across 10+ industries, so we know what works best for each software type and what areas are most prone to errors.

1,000 QA specialists

We quickly assign QA managers and engineers with required industry and expertise levels to projects to help companies reach set business goals on time.

Team scalability

We rapidly scale teams up to balance multiple project activities, ensure consistently high service delivery speed, and provide failsafe operation of IT products regardless of the workload.

Culture of excellence

We continuously accumulate industry- and technology-specific expertise in 10+ CoEs and R&Ds, tailor courses on demanded QA topics in proprietary Academy to upgrade skills of our QA specialists.

Agile methodologies

We work with Agile methodologies, from SAFe to Scrumban, which allows us to ensure streamlined software delivery, adjustment to changing requirements or customer needs, and improved cost-effectiveness.

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