Usability testing and audit
Our testing scope
Information architecture
To evaluate how clear and intuitive the solution’s information architecture is, we focus on such attributes as:
- Navigation structure
- Visual hierarchy
- Labels and category names
- Search, and more
User journey
Our testing specialists accurately assess the results of test groups’ engagement with target applications to detect:
- Faulty workflow logic
- Excessiveness and insufficiencies in user journeys
- Unintuitive, confusing aspects, and more
Graphical interface
We check for faults in the interface that may hinder efficient goal achievement by users. Our team looks into:
- Menu bars
- Progress bars
- Buttons
- Navigational elements
- Input fields
- Notifications, and more
Usability audit to get rid of flaws downgrading UX
As you start seeing a decline in conversions or user activity in your released product or website, it’s the right time to hand it over for a1qa’s usability audit.
In line with our established roadmap, we perform the following:
Define the audit objectives
Review current metrics
Identify user personas
Map out a user journey
Analyze interface design
Conduct heuristic evaluation
Draw up the audit report
UI/UX testing to meet your target audience’s expectations
To provide such an extensive testing coverage, we follow the proven strategy and go on to:
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Set up testing goals
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Develop test tasks
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Form test user groups
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Supervise and facilitate usability tests
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Analyze test groups’ behavior and feedback
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Identify issues and challenging areas
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Outline recommendations for improvement
The strategy built around your software
Desktop applications
a1qa assesses the client side of your software for ease of use and efficiency, focusing our efforts on detecting inconsistencies in menu and control panels organization, redundant or misplaced GUI elements, overly complicated user flows, and more integral aspects.
Web apps and websites
We deliver end-to-end web app and website usability testing services, emphasizing such essential aspects as user onboarding flows, menu and catalog structure, presentation of media elements, search convenience, position of buttons and calls to action, and more.
Mobile applications
When testing your mobile app for usability, the a1qa team examines it on the most popular devices and seek out unnecessary navigation, unresponsive gestures, cumbersome notifications, and other user experience interruptions.
The value of refined user experience
Why a1qa?
An extensive equipment fleet
To cover all possible test cases, a1qa has an assortment of over 300 mobile devices at our disposal and can easily arrange for the needed number of virtual machines.
Industry-class practices
Our experts follow the global standards and policies, such as ISO 9241-11 among others, and commit to the recognized usability principles by renowned experts in the field.
Multi-domain expertise
With solid 20-year experience in multiple industries, we come equipped with the awareness of target audiences’ business needs and expectations regarding each particular type of application.